What does 'awaiting picking' mean?

Definition: Awaiting picking means an order has been received and is ready to be processed, but it has not yet been picked in the warehouse.

In simple terms

The order is in the queue and waiting for the warehouse team to start picking the items.

What happens next

Once the order is picked:

• It moves to the next stage (e.g. packing or despatch)

• Tracking will be added once it has been shipped
  
  
  

Common Questions:

Why is my order still awaiting picking?

This can happen if:

• The order was placed recently

• It is waiting in the processing queue

• There is a high volume of orders