How to filter and search orders in Mintsoft

You can quickly find specific orders in Mintsoft by using the search bar and filters.

Searching for an order

To search for a specific order:

1. Go to Orders → Overview

2. Use the search bar at the top of the page

3. Enter details such as:

   • Order number

   • Customer name

   • SKU

This will return matching orders.

How to filter orders

At the top of the Orders Overview page, you can filter your orders using fields such as:

• Order Status

• Warehouse

• Date range

• Channel

• Country

• Required Despatch

• Courier Service

• Courier

• Tracking Status

• Recipient Type

• Include Tags

• Exclude Tags

Common ways to use filters

You can use filters to:

• View orders in a specific status

• Check orders for a particular warehouse

• Find orders from a certain sales channel

• Review orders within a specific date range

• Look at orders by courier or tracking status

If you cannot find an order

If you cannot see the order you are looking for:

• Check that no filters are limiting the results

• Make sure the correct date range is selected

• Confirm the order has synced into Mintsoft