How to place a manual order

You can create a manual order in Mintsoft if an order has not come through from a sales channel.

When to use manual orders

Manual orders are typically used when:

• An order is taken offline (e.g. phone or email)

• An order has not synced into Mintsoft

• You need to resend or recreate an order

How to create a manual order

1. Go to Orders → Overview

2. Click New Order (top of the page)

You will then be taken to the order creation screen.

How to place a manual order

1. Go to Orders

2. Click New Order

3. You will be taken to the order creation screen

4. Add items to the cart by searching for the SKU or item name

5. Enter the quantity needed

6. Click Update if required

7. Once all items have been added, click Complete Order

What happens next

After clicking Complete Order, you will be taken to the next screen where you can enter the order details, including:

• Customer name

• Delivery address

• Email address

• Any other relevant order information

Make sure all details are correct before saving the order.

Important

If product details or stock levels are incorrect, the order may not process as expected.

If you are unsure, contact support before creating the order.